Privacy Policy – Fieldly App

Last updated: November 2025

Welcome to Fieldly App (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and website (collectively, the “Service”).

By using Fieldly App, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using our Service immediately.

1. About Fieldly App

Fieldly App is a stadium and sports field booking platform that allows users to find, book, and manage reservations for stadiums or fields. Users can view booking details, receive updates, and communicate with venue owners or administrators.

Our platform is designed to make sports facility reservations easier, faster, and more transparent.

2. Information We Collect

When you register or use Fieldly App, we may collect the following types of information:

a. Personal Information

When you create an account, we collect:

• Full name
• Email address
• Phone number
• Password (stored securely in encrypted form)

We may also collect optional profile information such as:

• Profile photo
• Preferred location or sport type

b. Booking Information

When you book or manage a reservation, we collect:

• Stadium or field details
• Booking date, time, and duration
• Payment or confirmation details (if applicable)

3. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Process and confirm your bookings
• Send notifications, updates, or reminders about your reservations
• Respond to your inquiries and provide customer support
• Improve our app, services, and security
• Prevent fraud and ensure compliance with our terms

We do not sell, rent, or trade your personal information with any third party.

4. Information Sharing and Disclosure

We respect your privacy. Your personal information is never shared with external parties except in the following limited cases:

• Service providers: Only when necessary to operate our app (e.g., server hosting or analytics), bound by confidentiality agreements.
• Legal requirements: If required by law, court order, or government request.
• Protection of rights: To protect our company, users, or the public from potential harm or fraud.

Under no circumstances do we sell or disclose user data to advertisers or marketers.

5. Data Storage and Security

We store your information securely using encrypted databases and industry-standard security measures to prevent unauthorized access, loss, or misuse.

All communication between your device and our servers is protected using secure HTTPS encryption.

Your password is stored in a hashed and encrypted form that even we cannot view.

While we take every reasonable step to protect your information, no online system is completely secure. You use our Service at your own risk.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct inaccurate information in your profile.
• Deletion: Request the deletion of your account and associated data.
• Opt-Out: Opt out of receiving non-essential emails or notifications.

To exercise these rights, please contact us at support@fieldlyapp.com.

7. Cookies and Tracking Technologies

Our website and app may use cookies or similar tracking technologies to:

• Improve user experience
• Analyze app performance
• Remember user preferences

You can disable cookies in your browser settings, but some parts of the Service may not function properly without them.

8. Third-Party Links

Fieldly App may contain links to third-party websites (for example, stadium pages or social media). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

9. Children’s Privacy

Our Service is not intended for users under the age of 13. We do not knowingly collect or store information from minors. If we learn that we have collected information from a child under 13, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date. Your continued use of the Service after updates means you accept the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

📧 Email: support@fieldlyapp.com
🌐 Website: www.fieldlyapp.com